Warm milk and soft ice cream usually mean one of a few things. A frosted-over coil. A condenser fan that quit. A door gasket that stopped sealing in the heat. Desert air makes a Henderson kitchen unforgiving when the fridge falls behind, so food goes first and patience goes next. We service side-by-sides, French doors, bottom freezers, and older top mounts from every major brand, independently. Move the perishables to a cooler, then tell us the model and what the freezer is doing. Reach us or fill out the quote form and we will sort out the next step.
Taking calls until 5:00 PM MT

We cover Henderson ZIPs including 89002, 89012, 89014, and 89015, plus nearby Whitney, Boulder City, Paradise, and Las Vegas.
A closed refrigerator holds safe temperatures about four hours; a full freezer holds roughly a day or two. Keep doors shut, group items together, and move anything critical to a cooler with ice. Toss items that climb above 40 degrees for hours.
Yes. Built-ins, counter-depth models, French door units, side-by-sides, top and bottom freezers, and standalone freezers all come across our bench. Access differs on each, so tell us the style and rough age when you call us so we arrive prepared.
Depends on the failure. A fan motor, gasket, thermostat, or defrost part on a solid cabinet is usually sensible. Sealed-system compressor work on a very old unit is a bigger conversation. We tell you what we found and let you decide.
Frost usually means moisture is getting in or the defrost cycle stopped working. A torn gasket, a door left ajar, a failed defrost heater, or a bad thermostat all cause it. Chipping the ice out only buys a little time.
Call us and we will find the next open window that fits your day. Mornings fill first in Henderson, especially in July and August when refrigerator calls spike. If your freezer is thawing, say so — we move those up when we can. We confirm the window before we head out so you are not waiting by the door all afternoon.
Call us or fill out the form. Describe what you hear, smell, or see. Noise, leak, error code, smell of burning. Small details help us load the right parts on the van.
A technician arrives at your home and tests the machine instead of guessing. You hear what failed, what it takes to fix, and what we'd do if it were our own kitchen.
Many parts ride with us, so common failures get handled the same visit. Harder parts we order. Then we run the appliance through a cycle and confirm the problem is actually gone.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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