Milk going sour two days early is usually the first clue. Then you notice the freezer frosting over, or water pooling under the crisper drawer. A refrigerator fails in small steps before it fails all at once. We check the seals, the defrost system, the condenser coils, and the compressor start components before we suggest anything drastic. Many Kent kitchens keep a second fridge in the garage, and those work harder than anyone expects. We service both, all major brands, as an independent company. Describe the noise or the temperature you are seeing. Reach us.
Taking calls until 5:00 PM MT

From Kent we cover 98030, 98031, 98032 and 98003, plus nearby Des Moines, Auburn, Federal Way and SeaTac.
A closed refrigerator holds safe temperatures about four hours; a full freezer holds roughly a day or two. Keep doors shut, group items together, and move anything critical to a cooler with ice. Toss items that climb above 40 degrees for hours.
Yes. Built-ins, counter-depth models, French door units, side-by-sides, top and bottom freezers, and standalone freezers all come across our bench. Access differs on each, so tell us the style and rough age when you call us so we arrive prepared.
Depends on the failure. A fan motor, gasket, thermostat, or defrost part on a solid cabinet is usually sensible. Sealed-system compressor work on a very old unit is a bigger conversation. We tell you what we found and let you decide.
Frost usually means moisture is getting in or the defrost cycle stopped working. A torn gasket, a door left ajar, a failed defrost heater, or a bad thermostat all cause it. Chipping the ice out only buys a little time.
Most Kent appointments land within a day or two, and we hold same-day slots when a route opens up. Call us early and mention your ZIP — 98032 and 98031 runs often fill first. We give you an arrival window, not a whole day of waiting.
Call us or fill out the form. Describe what you hear, smell, or see. Noise, leak, error code, smell of burning. Small details help us load the right parts on the van.
A technician arrives at your home and tests the machine instead of guessing. You hear what failed, what it takes to fix, and what we'd do if it were our own kitchen.
Many parts ride with us, so common failures get handled the same visit. Harder parts we order. Then we run the appliance through a cycle and confirm the problem is actually gone.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
Rather not call? Get a free quote →